Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I sadly bought these sandals.strap broke on first wear was at Ascot for the day so not only uncomfortable but looked a total idiot.
Cannot believe they are still being sold,I had been advised if three bad reviews were posted they would be investigated as faulty. So why are they still on website. Come on Debenhams your customers deserve so much better.
Very poor quality
I bought these sandals as I liked the style and they seemed comfortable. Initially I found it annoying that the ankle strap kept falling down but after one week the heel disintegrated and they are now in the bin! Such bad value for money..
very poor quality, one heel disintegrated after being worn on three occasions.
Lovely style, very poor quality, the strap broke on first day of wearing. As I was out for the day had to go and buy pair of flip flops as there was no way I could walk in them!
The sandals sole split after 3 wears..total and utter rubbish!! Don't buy.
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