Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
A very cute shoe but poor sizing
I really loved these very pretty little pumps however the sizing is far from accurate. I'm normally a size 6 but they were way too tight across the toe and too short in length. I ordered the 7, as i loved them so much, these were better in the width across the toe but too big and wide in the rest of the shoe. Sadly both pairs were returned. I've had a similar problem with other Mantaray shoes, they need to sort there sizing out or produce products in half sizes.
After looking all over to a product just like this i couldnt wait for it to arrive. After trying the product on i found that both shoes were way too tight on my toes and really squished them in. The size i ordered was a 5 (my size) but feel a 6 would be way too big - onwards with my search then!
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