Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Ben de Lisi Shoes
Love these shoes, they are both stylish and practical. Great with jeans or smart trousers. Navy blue shoes are so hard to find I was delighted when I saw these on the website. I knew they would be great being from Ben de Lisi - I love the range.
really please with the shoes
Great services and lovely comfy shoes would recommend
Avoid this product
I bought a size 7 to be generous. The first time I wore them, having stretched the heel into a rounded rather than pointed shape, I walked no more than 200 yards and had to take them off. The binding around the top of the shoe was at just the right height to rub the skin. The material is very stiff and does not give. This was about 3 weeks ago and I still have a recovering blister. The shoes now reside in a local charity shop.
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