Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Designer black cross strap high ankle boot
Lovely style but not a good fit :(
Having looked everywhere for the perfect ankle boot I was delighted to find these on the website, especially with 20% off. I ordered them in my usual size 7 but when they (eventually) arrived they were much too tight. I returned them and ordered a size 8 but these were too big. I couldn't understand how just one size up could make such a difference to the fit and wondered whether the first pair had in fact been a 7 but there were none left instore to try. I ended up returning these and getting a pair of Jasper Conran shoe boots in the sale - in a perfectly fitting size 7! These are lovely boots if the fits right.
These boots are great, really comfortable and stylish.
These boots are very comfortable, the quality is good and they are bang up to date in the style stakes.
nice boots but overpriced
I am a fan of Marta Johnson but found these boots to be a bit expensive for the quality. The suede looked a bit worn to me so for that reason I have returned them
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