Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Too small and too big
I really liked these boots and they were good value in the sale. I ordered my usual size but found them very difficult to get on as they have no zip and then when they were on they seemed too lose and I was sure they would rub my heels. In the end I returned them.
Very happy with my purchase
Gorgeous pair of leather and suede boots, which are well made and stylish. I did expect them to be higher up the leg, but they are long enough to be able to wear them with my skinny jeans tucked in. At the current sale price they are a good buy.
A stylish pair of boots and I like the combination of leather and suede. They are true to size and comfortable to wear. There is a problem with the design as there is no zip fastening so they were a bit difficult to get on the first time. Also if they are worn with thick socks it will be harder to get them on and off. However for the price (I got them with 50% off), they are good value for money.
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