Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Designer black textured elastic chelsea boots
very smart boot
A lovely boot; fitted well once I had managed to put them on. Unfortunately, I suffer from arthritis in my left foot and found it too difficult to take it off, so had to send it back; a great pity.
As is often the case there were no half sizes in this boot, so had to order a size up - and predictably it was too big so had to return.
Nice shape boot and would have been great at half price, but would not describe them as "luxury leather". The grain was a lot coarser than expected.
JC Chelsea boots
The boots are exactly as I have expected, stylish and comfortable, only one comment, I have to wear longer socks (above the boots) as the leather is rather rough against my feet, though, I think in time the leather will soften.
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