Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Designer brown textured elastic chelsea boots
Size a problem
Great boots nd a fantastic price but the size 5 was far too big so had to return.
Nice fashionable boot. But had to send back - ordered smaller size after reading other reviews and they are very big, however for my foot still some room in heel but tight across toes so may be suit those with narrower foot and get a size smaller (at least) than usual.
Brown leather ankle boot
These are a great pair of boots,extremly comfortable and feel and look great!
A lovely looking stylish Chelsea boot
These boots are very stylish. I haven't worn them to comment on how comfortable they are. However, they do come up quite big. I am deciding on whether I should exchange for a size down. I would recommend these definitely.
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