Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
- Picked them up Thursday at Preston Debenhams.
- Wore them Friday.
- Wore them Saturday (very briefly) and the heal fell off.
Jasper should try harder
boots jasper conran
Had to return these as they were too big. I am a 5,5 normally to be fair and they didnt do half sizes, but these come up bigger than most at a 6 and are very heavy to wear!
Lovely boot but poor quality
Lovely boot, excellent value, however I had to return them because one boot was delivered with an indentation in the toe area of the boot. Ordered a further pair because I liked them so much but also had to send them back due to leather creasing very badly on one boot in the toe area (without wearing!)
I bought these online for my daughters birthday I had seen them in store but needed a seven , they arrived in great time and she loved them tho were to big, I ordered the size six online and returned the others in store no problem, they are a great sized heel which will look good with jeans or skirt, very comfy and good quality.
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