Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely practical shoes
Very comfortable, practical, pretty shoes. Lovely with any outfit and fit really well. Good value for money and would buy again.
I got these shoes in size 5 from the store, as I don't like buying shoes online. They were the last number and I'm so happy that I went at Debenhams and saw them, because I wouldn't find it again - they were on sale. I recommend them to you guys, because they are fashionable, stylish and comfy. Love them :)
These are plastic shoes and they LOOK plastic and cheap. Not that comfortable to wear either as the material is very hard and being plastic it won't ever 'give' like leather would. Disappointed as this is a supposedly 'good' make.
looks smart enough but i have to wear a plaster to protect he back of my ankle as the shoe is high and hard and hurts.
One of my most hideous and hilarious purchases. Plastic material, slightly baggy, gaping at the edges on walking. The top fringing was edged with heavy metal tabs, like dragons teeth. Not sure how the full impact of this missed me in the viewing. The whole fringe tab flapped heavily and noisily with every footstep. Spooky. For improvement and because they were so so cheap and the postman had made such endeavours to deliver them in pouring rain, I made an attempt at amendment with a pair of scissors and snipped the silver bits off and kept them for Halloween.
I bought three pairs of shoes and a dress of high quality and a reasonable price
I am Elena and I am from Bulgaria. I ordered online three pairs of women shoes and a dress from Debenhams. I am absolutely happy with my purchases - the three pairs of shoes are of high quality and the price was more than reasonable. In addition to this I escaped the endless wandering around the shops to look for shoes and only with a click and very easy procedure for payment managed to buy three pairs of shoes. The dress is smart and well designed and what is important the size fits well. This was my first time ordering from Debenhams and I will be glad to shop again.
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