Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Lovely looking boot
Unfortunately when I put them on they were so uncomfortable to walk in. Returned to the store as they would have cut my heels to shreds ~ no bend in them whatsoever
The boots looked nice on line but my daughter did not like it once we received it.
I liked the colour and style of the boots but had to return it as my daughter who I bought it for didn't like it and said it was uncomfortable.
Really nice pair of boots - have had lots of compliments on them. Great value in the sale. Quite stiff leather at first, but have worn them 3 or 4 times now and they're getting much more supple.
Got these with 80% off so were a real bargain. In fact I would have paid full price as they're lovely. Bit stiff at first and will probably take a few days to wear in. Great style. I've have several compliments off men at work about them! The colour is great and they're not really patent but more like nice smooth leather that shines very well like in military boots. Very happy with purchase
Lovely patent boots, a good fit to size, quite stiff patent leather so will need a bit of breaking in, howver I have worn them with no discomfort.Extremely good value at sale price
My daughter wanted patent boots and these looked perfect until they arrived and they were dull leather! Returned v disappointed!
Good comfy boots, great stylish design. Was happy to be able to buy size in sale too!
Lovely style boot, Stiff heel.
I bought this online and judging by the look of the product, it looks quite nice!
However, upon receiving this product; The zip on one of the boots was jammed, and I have tried multiple times to unjam it which were completely useless, but I guess this occasionally happens with products sometimes!
Other than that, the boot looks great apart from the fact its stiff around the ankle.