Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Nice boots, shame about the mark
These were in the sale and were nice smart boots and a good fit. Unfortunately they had a black mark on the suede on the front of one boot, so had to go back. Sadly there were no longer available.
The sales person was very helpful and ordered the item for me
Gorgeous style, very poor quality to let these boots down.
The second day I wore these boots I got caught in the rain and arrived home to find there were 3 holes in the upper fabric lining. So disappointed since I can't find another pair like these that have the same style but are durable.
Great looking boots
Purchased as an xmas gift for someone, look good and great price.
Lovely pair of boots for casual or evening wear. Very comfortable and a perfect fit.
I love these boots!
So comfortable! I wore them all day, did a lot of walking and no discomfort.
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