Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful shoes but made my heels bleed
These are beautiful shoes and seemed to fit perfectly. However, the first time I wore them they rubbed my heels so much that they made them bleed. I have put some gel heel protectors in them to see if it helps....but I have been too nervous to try wearing them again.
I love these shoes - they look exactly as they do on line and look so nice on but I agree with Mrs Bill - although these shoes fitted perfectly - my feet were in shreds after my first wear and I certainly hope that they will soften up but I certainly won't be able to wear them for a while! Great value though!
Due to the stiffness of the shoes they've left blisters on the back of both my heels. I'm hoping they soften as I break them in.
I ordered these shoes to go with a handbag I had bought elsewhere they were a perfect match the size was spit on too and a great price in the sale
Product good value for money
Shoes were just as shown on line. Well made and sharp colours
designer navy colour block loafers
Everthing about these loafers was spot on, the lady for whom they were intended was extremely pleased,. great purchase at a good price,.
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