Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Absolutely stunning shoes!!
Bought these for my wedding and cannot wait to wear them!!
I was originally nervous about these shoes arriving due to previous comments of the strap being loose. But I do have to say they fit me perfectly. Even if the butterfly laced strap was slightly loose the strap around the toes does provide good support. Overall a beautiful shoe and would definitely recommend!
A beautiful, elegant shoe which is perfect for my wedding day. Jenny Packham can do no wrong!
purchased these shoes for my wedding took advice from reviews written on here and tried before purchased
fit perfectly for me but for those where the flower strap may be a bit loose why not try a piece of chiropody felt you can place it underneath (sticky side to inside of strap to stay hidden) you should then be able to fit strap to your foot comfortably
I can't wait to wear them not long now :)
Breathtaking formal occasion shoes, unfortunately too big
These shoes have a strap with the lace detail across the foot that is just too big for the corresponding shoe size, this cannot be adjusted either. Loved these shoes at first sight as they were so beautiful . I had to return them with a heavy heart.
Lovely sandal, thin sole so returned because prefer platform.
I really liked the sandals. The lace detail was lovely. They fitted securely. The only reason I returned them was that I am not used to wearing heels and the sole was not very thick so my feet were sore. I think I suit a platform type better.
Lovely looking shoes, would be gorgeous for a wedding but unfortunately the straps across your feet are quite big and cannot be tightened. Had to return which was a shame.
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