Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Light brown patent high heel pointed toe court shoes
Will look gorgeous in your wardrobe, but impractical to wear
When you first take the lid off the shoe box to these little lovelies, you can't help but squeal with delight as they look so chic but it soon turns to crying in despair.
The instep is so high that it pushes the foot forward (uncomfortably so) and as soon as you take more than three steps forward your heel leaves the back of the shoe so you almost fall out. Ah, practise makes perfect you may think, well, after 20 minutes of tottering around my house, I had fallen out of my shoes more than 10 times. I tried with tights and bare foot and got the same result either way so the shoes are going back in the box and back to the shop. *sob* so disappointing :-(
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