Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
hecko wedge - great style, poor quality
Purchased 2 pairs on separate occasions -1st pair the toe area was mis-shapen and the wedge heel did not align with the rest of shoe therefore looked crooked. 2nd pair the stitching had come apart at the back of the ankle area. Very disappointed as I loved the style and they felt very comfy but ended up with nothing as they were then out of stock.
Very neat, very pretty, very comfortable I would recommend every lady
to get a pair.
Very comfy and been complimented on loads, so stylish too
Stylish but very comfy. Had compliments. Like the height
I had brought these as a present and the person loved them! They wear them all the time. They are so comfortable she wears them every day even to go food shopping!
This boot has been made of poor quality. Finally the fourth pair ordered have been of reasonable quality. Previous pairs have had poor stitching which after been told that they are inspected before leaving the warehouse has made me wonder otherwise. The pair I have now kept I am very happy with.
Excellent pair of little boots! :)
I bought these in both black and grey as they were on sale....
Very happy with the boots as they are extremely comfortable to wear, whether it be work or out, they'll do the job! :)
I needed a new pair of mid wedge heel lace up boots but couldn't find a nice pair anywhere! Then I finally came across these when they had 25% off.
I bought two pairs online in size 4 and size 5. I kept the 4's and returned the 5's. I find that boots often make people look like they have really big feet but these don't, these are great!
I wore them straight away and they're so comfortable. They don't rub at all. The heel is great for daytime wear and they seem pretty sturdy and good quality so I'm hoping they'll last me a while.
Also, they're incredibly versatile - wear them with jeans, leggings or tights.
It's not often I buy shoes/boots online without trying on first, but I took a chance with these and I'm glad I did. They fit well and feel very comfortable. The wedge isn't too high and the boots feel like they're good quality. Am happy with my new boots.