Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These shoes fit perfectly, are comfortable and also look great. Perfect!
Pull on boots didn't feel secure for me
I was disappointed that these had no zip to undo to put them on. I had bought them to wear at work but felt after pulling them on and off a few times they would loosen too much. Love the look of them though.
comfortable and Practical
I bought these boots to wear under trousers and jeans and the do the job well. They are comfortable although it is a shame they are not fully fur lined. I will wear them with thick socks. The sole is not particularly sturdy so they are more suited for the office and car travel than a lot of outdoor walking.
My new favourite shoes!
Being a young woman who has an extensive collection of shoes (who doesn't?!) I just had to get these boots! I have to say that I was a bit worried that I wouldnt like them as I'm never usually someone who buys stuff online as I prefer to try stuff on before I buy BUT I am so glad that I got them!! They're soo comfortable and stylish, I wear them virtually everyday except for when it rains. Lets just say my other shoes are feeling a bit neglected!!
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