Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Black 'clairday' concealed wedge knee high boots
like other customers comments, I too had these boots for 1 week and the button fell off, I was going to purchase another pair but now changed my mind, just thought it was a "one off" obv not, the lady behind the till said you could keep them but it could go rusty
Huge like wellies!
These would be great if you have large calves....the minute I tried these on I looked like I was going to be appearing in ground force alongside Alan titchmarsh and crew! These had to be returned, not very flattering at all unless you are an on trend gardener!
The Buttons Fall off
I bought this pair of boots 2x's. The first time one of the button came of in a week of just breaking it in in my own house. I returned it and repurchased it bc I loved the style. The second time I bought it, the buttons fell off agaaaaaain within a week.
Love the style and the fit...the button issue is super annoying and it doesn't come with extra buttons so I can't even bring it to the repair shop. I've tried hunting for ones online and its just really frustrating to find the exact button. Most likely have to rebuy new ones and refit them all at a shoe repair place.
lovely comfy boots
great boots, good fit very stylish, however a button fell off after wearing only 3 times
The nice thing about these boots is the fit they are not baggy at the top as a lot are.
Really pleased with the boots fit is great and hassle free delivery.
Great pair of boots!!
A few reviews on here have said that these boots have a hidden wedge inside. I ordered both colours of these boots and they do not have a hidden wedge. They're completely flat and perfect for tall people like myself. They go perfect with skinny jeans or leggings. They are not too baggy around the leg so are great for people with skinny legs. I would highly recommend these boots. Great style and worth the money. Even better I got them in the sale!
love these boots
i ordered these boots because they were advertised as FLAT boots, however, when they arrived they had a built in heel of about 1.5 inches which i was not aware of so i had to return them because i wanted totally flat boots. I was really disappointed because apart from that they are lovely boots and very good quality and a perfect fit, i am normally size 7/8 and the size 7 was perfect for me so good fitting all round.