Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Poor Quality~ not fit for purpose
Bought shoes 2 months ago, only worn a few times.
The toe post snapped as I was getting on a plane this weekend
The Diamonte embelishments are falling off .
The shoes are small for size.
Shoes lasted 15 mins
Liked the style but the toe thong snapped after 15 mins, Great start to a night out. Taken back for a refund.
Very small fitting!
Loved these shoes, so ordered online during 20% discount sale, however they are a very small fit, and had to return. Lovely looking shoes, would look lovely with jeans or a maxi dress (which is what I had planned for them!), but so narrow, my feet would have swelled to twice their size within minutes of wearing! I do have wide feet, but not unusually wide, and have never had any problems before with the width fitting of these types of shoes - shame, very disappointing!
Great looking shoe but the diamonds on it were already falling off when I took the shoe out of the box. Will be returning.
Do not buy these shoes.
I bought these shoes and is only wore them 3 times before the stones started falling out, and not just the odd one or two but nearly all of them. Don't buy them is my advice.
So disappointed! Just what I want for my wedding but both pairs I have bought have been faulty. Diamante is uneven and loose. Poor quality.