Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Worst shoes I have ever bought.
The first time I wore these shoes they immediately needed re-heeling. Got this done and after 1 more wear I walked in some cobbles and they immediately needed re-heeling again. The heel feels like itâs going to come off when you walk and I am not heavy footed at all. Such a shame as they are a lovely design and itâs a lot of money to waist.
Poor fit and quality. Too big and uncomfortable. Got a refund for this item. Unfortunate since really nice nude colour.
Great pair of shoes for both day & night. Comfy on first wear. (As comfy as high heels can be anyway) great quality for the price.
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