Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Shoes looked great on opening and on, my little 3.5yo declared them so pretty. Fitted well and actually didn't hurt or rub on night out. Wore with jeans and dress up any outfit!
These sandals were absolutely beautiful, very well made and very elegant, however, the size was way out!!!!! I am usually size 8 shoe and I could hardly get my foot into the shoe. When I first opened the packaging and had my first glimpse of the product I instantly thought I must have ordered the wrong size by mistake! I certainly think someone who was size 7 would have had difficulty getting their foot into the shoe. Needless to say I was so disappointed as they were just what I wanted. However give them a try for yourself?!! This is just my opinion.
To big to small
I loved these sandals sadly I brought a size 5 they were too big and slipped so changed for a size 4 which were too tight so sent them both back.. I was gutted and I loved them great with anything, jeans trousers 3/4 lengths .... needed a 1/2 size for this one..
Subscribe to our newsletter for the latest offers and promotions.