Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
bought for my daughter's prom. however, due to the heel height, toes pushing out of the front. had to return which was a shame.
Shoes were delivered in terrible condition, patches of colour missing, the heel looks like it's been scraped against a brick wall! These were supposed to be my bridesmaid shoes I am so disappointed!
Recently purchased these shoes loved the way they looked however after wearing them was very disappointed ! Some of the crystal diamontes have came off making the shoe look cheap now .I also found the straps across toe wide meaning they were extremely hard to walk in. Wouldn't recommend !!!
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