Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
great shoe,true to size,but really disappointed with the colour,the picture shows a vibrant red colour, and on arrival of my pair of shoes,a dull burgundy colour!!!wish they were the colour on the picture as advertised but certainly are no way near......if you want a dull burgundy then order a pair, if u think your getting a red pair,you will be disappointed like i was.....
Really comfortable, great looking shoes. Perfect to wear with skirts or skinny jeans. I would say if you have thin ankles you might need to put an extra hole in the strap. I have the straps on the very last hole, and I would say my ankles are fairly average.
I lover the colour - it is slightly than the photos, but that wasn't a problem.
I just got these lovely shoes in the 20% off promotion and I am delighted with them. Very comfy, I only wish I'd seen them when there was some summer left....
I'm glad I saw them in-store first and not online because the photos show them as a true, post-box red, whereas they are actually carmine red: that colour halfway between deepest pink and wine red. This makes a world of difference â to me, anyway!