Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Very very narrow fit
I had to return this shoe as I couldn't even get me foot into it. It is just a very narrow fit. I don't normally have this problem so I know it's not my feet!
I bought this shoe but on receipt , I noticed the lower end of the left shoe was not properly sown. I wanted to risk it and keep the shoe but then noticed the top coating was peeling, unfortunately I had to return it! I would have asked for an exchange if size 7 was still available.
Very stylish, neat leather lace ups
I am delighted with these shoes, well-fitting in size 5 (though I sometimes take a size 4 and a half). The metallic colour is very attractive, not garish, and looks nice with a surprisingly wide range of colours as well as black and neutrals.
A happy buyer
A very good quality. I am very happy with my purchase.
Oh my God! this colour came out so better than I thought.
I super recommend this pair. They are perfect, fits well, colour not as bright as the picture at all. style is lovely too. I LOOOVE THEM!
Great value and bang on trend
I bought these shoes to wear during the better Spring weather due to the colour, and was slightly nervous as to how light in colour they would be when they arrived. The actual colour is darker than the picture, I would say a definite bronze colour. I much prefer them being slightly darker than the picture as I will get more wear out of them.
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