Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
loved style, but had to return
I loved this style, low heel, perfect for all day wear, however had to return them as one shoe was bigger than the other, I think it was due to it being a display model. and couldn't exchange it to other pair as shop didn't have that style in stock.
Good looking Work Shoes
Bought these for working in the office and have been great so far! Very smart and comfortable to wear.
Sizes not true! Need half a size down. Top of shoe rubbing on my foot. Poor fit. Overall not satisfied.
Extremely disappointed with these shoes
I really like the style of these shoes and the height of the heel was perfect for me so I was pleased to receive them & find that they fit really well. However half way through my first day of wearing them I noticed that some of the black patent had started to peel away from the top of the shoe, to say that I was not very happy was an understatement as I had only drove to work & walked from my desk to another desk.
Fits well. If you have wide feet you probably would need a bigger size. Very dressy and looks more expensive than the price I paid. They are not killer heels so you can wear them all evening. Overall very good purchase.
Although the shoe is comfortable and looked lovely after just 1 wearing the patent has come away and the shoe cracked/split where the shoe creases.
These shoes are extremely comfortable.
I bought these shoes for nights out and they are so comfortable and stylish.
These are lovely. I was surprised with their comfort. What really make them special is the fact they have a padded insole. This I find important for long standing or walking.
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