Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Excellent boots everyday heel
Got these boots in the sale in black & tan I normally take between 5-6 bought both in 6 and they fit perfectly quite narrow though and I don't have wide feet but as they are quality leather they will give and last for many years I'm sure.
I had these for crimbo. I had asked for a pair of black mid-heel chelsea boots. These were a real treat as they are comfortable and will last forever. I am so impressed that i am going to purchase the tan also. They are a little bit on the expensive side but you really do get what you pay for!
Good looking boots
I am very pleased with these boots, although I have had to put insoles in them because after a few hours of wearing they are a bit hard underfoot for me.
I gave them 5 star for value because I got them at discounted price. I wouldn't have paid the full price for them.
Sometimes I find a size 8 is a little large for me but these boots are only just right, so beware when buying as they are a small size 8 (before I put the insoles in). Pity these boots don't come in half sizes, I would have bought a size 8/half for extra comfort.
All in all, nice pair of boots.
I managed to pick these boots up when they were discounted/on offer, so a real bargain.
They're made really well from a good standard of leather. The heel height is perfect, not too big, not too small and they're excellent for dressing up or dressing down.
I did however find them very narrow and tight around the bridge of my foot. I usually wear a size 6 in all other shops, but really could have done with a 7 in these to allow for a little bit of extra width. After filling them with dampened newspaper, I have managed to release a little bit of the pressure around the top of my foot and hoping that they will give after wearing.
Lovely stylish boots but very narrow
Gorgeous boots, great quality and style; would highly recommend but found them very narrow and I don't usually buy wide fitting shoes. Had to return unfortunately.
Great boots very quick service and got discounts always a bonus! Really happy with them great fit and very good looking boot, very happy
Love these boots !!
Love these boots...look great with anything and comfy....and I got them when they had 20% off....so even better !!
I usually only buy width fitting footwear, as I have 4 EEE feet. However, I loved the style and look of these boots, and found that the 5 was a fair fit for me. They are a tad tight across the width, but with them being leather, they will soften and stretch a little. I've been wearing them in the evenings at home, and they feel better already after only 3 days. They are well made with a good heel height, and they go with everything.