Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Black leather mock zip low heel ankle boots
Far too big
I ordered a 6 and received a 6 however, they were more like a 7. Have sent back for a refund. Most disappointed, Im still looking for boots!!
Faith ankle boots
Good fit, easy to pull on, nice features of the zip and straps.
like the style
Got them in the sales, wouldn't have paid the full price for them. Disappointed as the started squeaking after the first wear, the leather could be better quailty for the price.
quality leather flat boots
great comfy flat boots ,very pleased with as got in the sale ,delivered very quickly.Did take other reviews advise as I am a5.5 ussually in Clarks and a 5 fit perfectly.Thankyou!
Love these boots, they look fabulous, great quality, they are comfortable and are stylish. Love them. Would definately recommend these boots. I am a size 6 and they fit perfectly - the sizing is just as it should be.
the product is amazing and everybody is talking about it about how spectacular it is.plus i would totally recommend it
I brought these shoes a few days ago and have been wearing them every day since, they are very comfy and look great with everything, had been searching for ones like these for ages, I'm glad I finally found them! Only down fall to these are the zip only opens an inch down so they can be awkward to put on. Following the above review I ordered a size smaller to what I normally would and they came to fit perfectly. Overall a very nice boot.
I loved the look of these boots on line but was quite disappointed when they arrived. The quality appears OK and I like the height of the heel but I am normally a 5.5 and would generally order a 6 in boots but these were very big I would easily have got away with a 5. Although the description says side zip fastening the zip only zips down about an inch the rest appears to be there just for design making them awkward to put on.
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