Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Black leather mock zip low heel ankle boots
Overall quite happy
Bought these at quite a big discounted price. I would not have paid full price for these boots so very happy with the price. They were difficult to pull on and off to start with as the zip is purely decorative but once I'd worn them a few times it got easier. Very comfortable boots so overall quite happy.
Nice comfortable evryday boots and even better were in sale.
Far too big
I ordered a 6 and received a 6 however, they were more like a 7. Have sent back for a refund. Most disappointed, Im still looking for boots!!
Faith ankle boots
Good fit, easy to pull on, nice features of the zip and straps.
like the style
Got them in the sales, wouldn't have paid the full price for them. Disappointed as the started squeaking after the first wear, the leather could be better quailty for the price.
quality leather flat boots
great comfy flat boots ,very pleased with as got in the sale ,delivered very quickly.Did take other reviews advise as I am a5.5 ussually in Clarks and a 5 fit perfectly.Thankyou!
Love these boots, they look fabulous, great quality, they are comfortable and are stylish. Love them. Would definately recommend these boots. I am a size 6 and they fit perfectly - the sizing is just as it should be.
the product is amazing and everybody is talking about it about how spectacular it is.plus i would totally recommend it