Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Nice looking boots, couldn't get them on
Boots were slip on style but were too narrow to get your foot in. I'm only size 3 and petite sizing. Maybe larger sizes are more generous with fabric but far too small for me. Shame as they looked nice. Sent back.
This product looks very stylish
I was very disappointed with these boots. They were exactly what I was looking for. Very stylish and good quality leather. The problem was that I could not get my foot into them. I don't consider myself to have a high instep but there was no way that I could slide my foot into them.
Comfy but stylish Boots
Bought almost same in brown last year and they have been great. The black seem to be the same and good value for money in the sale.
have worn these boots for many hours christmas shopping and found them very comfy , purchased in half price sale so great value .
Look great .... Impossible to get on
Ordered my normal size 4 as I have always, due to not having a zip it's impossible to get her feet Past the ankle part, very tight, was bending my ankle all over the place. So ordered the next size up, same issue
Couldn't put them on
Despite not having very fat calves or anything else for that matter - it was impossible to pull on these boots. They are without a zip or opening so you need to pull them on. Couldn't get my foot to the end and round the bend of the shoe bit, so couldn't tell you if they are comfortable or not.
A real shame as they looked lovely and were obviously of good quality - sadly they are going back. Very disappointed.
Good Quality Boots
Lovely boots, great quality and were half price. However I was unable to get the boots on so sizing must be extremely small and there was no zip.
Boots were returned and would have ordered a bigger size had they still been half price.
Lovely boots, shame about the fit
Good quality attractive boots, but sadly my high instep meant it was impossible (and I really do mean impossible, not just difficult) to get them on my feet. I just could not wear them in any circumstances. But had it been possible, I would have been very happy with them.