Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
nice boots- but are narrow
I bought these having read the previous reviews noting how narrow they are.
I have narrow feet so thought I would risk it.
I am keeping them, they are very nice and well made, good quality etc. But a real effort to get on and off.
I could have done with a size up, but they were out of stock.
I am a narrow 5.5 normally and bought the 5.
After ordering 3 pairs all in my size 4 I found a pair that I could slide my feet in to, obviously a design issue somewhere with some just being impossible to get your feet past the ankle area of the boot.
Well worth it after all, lovely comfortable boots wish I had ordered another pair or several to get the right fit!!
Nice looking boots, couldn't get them on
Boots were slip on style but were too narrow to get your foot in. I'm only size 3 and petite sizing. Maybe larger sizes are more generous with fabric but far too small for me. Shame as they looked nice. Sent back.
This product looks very stylish
I was very disappointed with these boots. They were exactly what I was looking for. Very stylish and good quality leather. The problem was that I could not get my foot into them. I don't consider myself to have a high instep but there was no way that I could slide my foot into them.
Comfy but stylish Boots
Bought almost same in brown last year and they have been great. The black seem to be the same and good value for money in the sale.
have worn these boots for many hours christmas shopping and found them very comfy , purchased in half price sale so great value .
Look great .... Impossible to get on
Ordered my normal size 4 as I have always, due to not having a zip it's impossible to get her feet Past the ankle part, very tight, was bending my ankle all over the place. So ordered the next size up, same issue
Couldn't put them on
Despite not having very fat calves or anything else for that matter - it was impossible to pull on these boots. They are without a zip or opening so you need to pull them on. Couldn't get my foot to the end and round the bend of the shoe bit, so couldn't tell you if they are comfortable or not.
A real shame as they looked lovely and were obviously of good quality - sadly they are going back. Very disappointed.