Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
went through 3 pairs in 6 months
i have always brought cheap boots and they have never lasted me so Christmas 2013 my partner brought me these and I loved them.
in January the heel snapped clean off thought must be a faulty pair took them back and got another pair.
in march the lining of my second pair came out of the shoe so once again took them back and as I loved the boots so much I git another pair.
then in June the sole of the boot came off I was gutted to have paid so much for some boots to last just as long as a cheap pair of boots so once again I took them back but this time I got my money back.
they are so poorly made
Lovely boots but very tight in the heel area
Grabbed these in the sale as such a brilliant reduction. Reluctantly having to return as I can only get them on without socks!! The boots are fantastic quality, so soft inside all the way through. Very comfortable once you have your feet in! Sturdy heel and beautiful, choc suede.
Once your feet are in, lots of width and these are also ok getting on around calves despite being pull on with no zip.
The heel part is incredibly narrow for me and as boots are worn in winter/autumn, wearing without socks is not really an option :(
Maybe I have abnormal heels, who knows!!
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