Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
chuffed to bits
I got these boots in tan for a xmas pressie & loved them so much I bought them in the black. V comfortable, smart and great quality. Usually struggle to get knee high boots but these were fab, plenty room. Got them in the sale too so very happy. Love faith, have worn their shoes since my teens.
Great low heel boot
These boots were bought in the sale. They were a bit tight on the calf at first when wearing jeans tucked in, but with wear they have gave a bit and are now very comfy.
Heels broke off 5wks later
Boot style is great and I got these in the sale however after wearin these boots all of about 15 times over the last few weeks, one of the heels split into to two, and I noticed a large crack in the other.
The heels appear to be very poor quality. As I didn't keep the receipt I doubt I'll get a refund or even a credit note at Debenhams. Really angry.
Too Wide at the Top
These boots are lovely but, as with 99% of the boots I try, too wide around the calf. My legs aren't particularly skinny, but this seems to be a recurring problem.
Nice style though and fine if you have muscular/chunky calfs.
best boots ever
I love these boots so much that i bought the tan and the black. They are comfortable to wear and very good quality. They are true to size and just the right length. great with jeggings or dress, very pleased,
Great boots lovely leather go great with leggings dress or skirt
COMFORTABLE AND STYLISH BOOT
I HAVE WORN THESE BOOTS FOR WORK (STANDING JOB) AND FIND THEM VERY COMFORTABLE. I CAN WEAR THEM WITH SKIRT OR DRESS AND WITH MY JEANS TUCKED IN. I TAKE A SIZE 4 TO 5 AND FOUND THE 4 TO BE BIG ENOUGH.
Excellent value for money, stylish and comfortable