Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Not true to size
Look good but very hard to get foot into even though i went up a size.
FAITH LEATHER ANKLE BOOTS
Looked like great boots, was excited to try them on when I received them! Unfortunately they are so badly designed at the top of the boot, I couldn't try them on, as the top was so unflexible, I couldn't get my heel into the boot! Totally ridiculous design could not even try them on! Would not recommend this product.
Boots too tight
Although these boots look good, and are Ok value for money - they kill your feet - just too tight around the middle and toe area of the foot. Shame....
Difficulty getting the boots on
The quailty of the boots was ok. The downside is,there is no zip on the side so I found it difficult to get them on. So I had to send them back.
Lovely boots came in good time, good quality and well made.
Problem was no way could I get my foot in. My daughter who has a size 4 couldn't get her foot in either. Size ordered was a 6
Quality poorer than I expected.
The shoes looked like fake leather boots. Didn't like them, returned them!
Very nice boots!
I'm pleased with these boots. They have no zip so, having looked at some of the reviews, I ordered a size 7 instead of the usual size 6 I normally buy. They are very short ankle boots but look good with trousers because the toe is a nice shape. All in all, I'm very pleased with them and even moreso because I bought them in the sale.
Got these in sale half price lovely soft leather boot would recommend not sure if true to size as they are a Xmas gift for my mum x x