Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
The leather on these boots was excellent but the complete downside was the fact that I could not get my foot into either boot. Should have listened to the other reviewers.
If you have a really skinny foot these boots are a brilliant buy but unfortunately I have an average size.
Lovely looking boot but ....
Well on positive, its a lovely, expensive looking boot. But, it is so narrow (and I don't have wide feet), there is no zip opening either. I managed, with a struggle to get the left one on and once it was on, it felt comfortable. The right one, I couldn't get on at all. So for that reason I am sadly having to return them
This is my second pair of these boot and I simply love them.
Hi all, before I bought my first pair I was a bit put off by some of the reviews however I went ahead a purchased a pair. After doing so I couldn't wait to get another! If any of you ladies feel the same way I do ( If you find a great shoe buy a back up?) I am so pleased that I did and I love everthing about this cowboy boot and that says a lot coming fron am American. A++++++++++++
Just love this item
Fabulous boots, great fit and very comfy, up to date on trend.
Unable to get on!
Lovely boots; great style and nice leather. Unfortunately, they are so difficult to put on I do not have the time for this!
I was impressed with the style and quality. Excellent value for money. Boots are a good fit, true to size.
too narrow at th ankle
Love the look of these boots but too narrow at the,ankle as they are pull on style being cowboy boots but not enough room to get the whole of my foot into the boot.Have to take them back so disappointed!
These boots were so worth the money, i have had them on every day since i bought them as they are so comfortable. They are very well made.