Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Having read previous reviews I decided to get a size bigger as suggested however they were too big and I found my normal size was the size I needed. They are a lovely boot and I like the more 'squared off' toe design and I am happy with my purchase.
Lovely boots, just the right height, they were a little tight to put on but a shoehorn soon sorted that problem out. They will be a lovely accessory and easy to wear as they are timeless.
I am usually a 5.5 to 6...I ordered a size 6 which were very uncomfortable. It's a shame because they are a nice looking pair of boots, an would have been a bargain, as they're in the sale. They are very narrow at the toe and the shape at the back that should hold the foot dug into my heel. Unfortunately they'll have to go back and I don't think getting a bigger size would resolve it, as it's more of a width and poss design fault at the heel, rather than a sizing issue length wise.
Can't get them on!
I have these boots in calf length and love them so when these went half price I had to have them. Really disappointed I can't get them on! Don't think my feet are particularly wide but they're not going in!
Look lovely, just what I was after,
Ordered in the sale! When they arrived I was a little disappointed with the quality of them, but for the sale price they are okay, they are slightly small fit, and one felt tighter too pull on than the other.
I love the look, but don't think they'll last well?
The other problem I had was they came with a small tear in one of them, debenhams resolved this by offering me a full refund or reducing them again, as I wanted them I chose the reduction!
So I'm happy :)
Very comfortable fashion boot
Easy to wear casually with jeans or tights and a dress. Good quality boot, especially as I bought them discounted.
Needs something to fasten them
I love Faith shoes and boots and although I usually choose higher heels I really liked the look of these boots. I don't have fat ankles or feet but I just couldn't get these boots on - well I got one on but that's not really enough is it? They need some sort of opening/fastening rather than just a pull on style. Really didn't work for me unfortunately.
Give yourself time to put them on as they are difficult to pull on but comfortable when on.