Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Look lovely, just what I was after,
Ordered in the sale! When they arrived I was a little disappointed with the quality of them, but for the sale price they are okay, they are slightly small fit, and one felt tighter too pull on than the other.
I love the look, but don't think they'll last well?
The other problem I had was they came with a small tear in one of them, debenhams resolved this by offering me a full refund or reducing them again, as I wanted them I chose the reduction!
So I'm happy :)
Very comfortable fashion boot
Easy to wear casually with jeans or tights and a dress. Good quality boot, especially as I bought them discounted.
Needs something to fasten them
I love Faith shoes and boots and although I usually choose higher heels I really liked the look of these boots. I don't have fat ankles or feet but I just couldn't get these boots on - well I got one on but that's not really enough is it? They need some sort of opening/fastening rather than just a pull on style. Really didn't work for me unfortunately.
Give yourself time to put them on as they are difficult to pull on but comfortable when on.
Great style and value
I love these boots as they can be worn with a dress or trousers alike. I had to send my first pair back as I had taken a size 5 (my usual size) and they were way too small (especially width). I was gutted until the size 6 arrived and they were almost a perfect fit. i wear them everyday. the leather is soft and you can dress them up or down. The soft rubber heel is a great shock and sound absorber and the height is just enough to give you a lift. I could wear them all day every day!
Really nice weekend boots!
I am really pleased with these boots. I bought them online after my local store didn't have my size. They do come up quite small so you might want to go up a size. They look really good with bootcut jeans and they seem very good quality. Time will tell!
Style and Comfort
Bought this as a gift for my girlfriend. Was worried whether the boots looked as good as the pics - however no need to worry they're even better than the pics ! Because in the pics you don't get to see how comfortable they are. You just need to put your hand inside to feel the 'glove' like softness together with the added bonus of a heel which isn't 'clippaty cloppoty' - yeah that's right you could almost sneak up on someone - not that that's a good scenario to be in. Get these boots - you won't regret it.
Was scared I wouldn't like them at first as they were a back up option and when I first tried them on they were quite tight. But after a few wears they are really comfy and are smart and go with a lot of outfits. Good quality too.