Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Excellect ordering online experience. Boots are excellent quality and a real bargain!
great style let down by quality
Bought these boots when they were nearly half price otherwise would not have entertained them. As previous viewers have noted the leather is thin thats why is feels so soft so not sure how long they are going to last as scuffed on the heel already by driving the car once. I bought a size larger and pleased I did as they fit perfectly. On the plus side they are comfortable!
Nice looking boot but not sure they'll last
They look great but they do have a rubber heel so I'm not sure if it will be possible to get them repaired when they wear down. They are a little on the small side and quite narrow, so if you have wider than average feet, don't bother ordering. I am pleased with them as they look really nice, but not sure they'll last me very long.
A Boot For All Occasions
I bought these boots for my fiancee, having already bought her the brown pair.
She was absolutely delighted with them and said how comfortable they were. She looks very smart in them and the best part of all, it earned me a lot of "Brownie Points", something a chap always needs!
Cheap & Nasty
Ordered them online and picked them up in store. Soon gave them back as the leather is Paper thin, it (so called Leather)even came off with the tissue paper that was stuck to the boot. Very disappointed :(
Good quality boots
These are exactly what I was looking for, fit really well but I do have narrow feet. Not sure I would have paid full price but good for the sale price. Very comfortable to wear and look good
Style with comfort.
Ordered my usual size 4 but had to return and order 5.
Arrived all wrapped and padded in a box. Looked classy. Make me feel 10 years younger because I have to go for comfort but these are stylish and avant garde!
stylish and comfortable
These boots were everything I expected them to be. I already have a brown pair which I bought last year and havehad lots of wear out of them. They are so comfortable and look great too.