Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
After reading other reviews regarding the size issue I ordered a size larger than usual and I am glad I did as the smaller size would have been to tight but other than that these boots are so comfortable and great looking. I got them in the sale as well so that was a bonus well worth the money.
excellent value on sale
Bought these in the boot sale because I wanted something more casual which wasn't designed to be tight on the calf (hard to find for skinny people without spending a fortune!). They seem solidly made and slip on easily enough - more of a struggle with thick socks but this is to be expected. I'm a size 5.5 so bought a 6 for this very reason. Great with skinny trousers and woolly dresses, perfect heel height for all day wear. Obviously the rubber soles aren't as aesthetically pleasing as leather would be, but they are harder wearing and more practical. Highly recommended
Great, timeless boots
I love these boots! The style is pretty classic so they will hopefully last a good few years, without going out of fashion.
They're comfortable and seem to be well made.
Unlike some of the other reviews, I didn't think the size came up small - I ordered my usual size and a size bigger, but my usual size fits fine.
Very comfortable boots
After ordering these boots I read some reviews stating that you need a bigger size. I have not found this to be the case, but they are very difficult to pull on if wearing thicker socks. For me this is where there is a ridge in the heel part of the boot. However, great boots and so very, very comfortable with a great grip on the soles, which is often lacking in boots. Would recommend.
My favourite boots
This brown pair is now my second pair of these boots. I bought a teal colour pair about 2-3 years ago and love them so was thrilled to see I could get another pair in a different colour. These brown ones are just as great - so much so that I've decided to buy a black pair too in case the style is ever discontinued!
Very comfortable - excellent quality. A little hard to get on the first few times, but I do have wide feet and they become easier with each additional time worn.
lovely boots comfortable and stylish
Comfortable boot. I have a high I'm step so a little bit hardto get foot in but once in very comfortable.
These boots r a great purchase especially when i bought them in the sale good value for money and a very comfortable pair of boots.