Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Beautiful coat, loved the feel of it, shame it was much too big so had to return it. Would have ordered another smaller size but unfortunately none left.
Super snuggly coat!
I was very pleased with the overall quality and feel of this coat. I wanted something warm and a little bit more stylish than my daytime winter parka, something i could wear in the evening and this coat fits the bill perfectly.
The outside is beautifully soft and the inside cosy, the fit is good and whenever i wear it i snuggle up into it.
I would definitely recommend this coat to others and i was very happy with the great quality for a good price.
I love the style of this jacket, as it is exactly what I was looking for to wear on cold 'Raceday' days out. I was really pleased with the colour/fur collar, however, the front of the coat is very thin and it arrived REALLY creased from where it had been badly folded. It is not a fabric which can be ironed/pressed and the creases haven't dropped out with hanging; it just won't lay flat when I have it on. Also, the arms are rather tight at the top, so there is no way I would ever be able to wear a winter jumper underneath! Having said that, I have ordered another one in the hope that it arrives better packaged etc. If not, both will sadly be going back.
Lovely comfy coat
Mmm.. This was exactly what I was looking for. To be honest, it looks better in the flesh than it does on the model (no offense meant to the model - she's lovely).
This coat is stylish, beautifully warm and so, so comfortable to wear.
It has a nice cut at the front too to add a dash of design.
I consider this item excellent value for money and a little bit different to the norm.
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