Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Couldn't do it up round my wrist
It is a lovely watch but I couldn't get it to fit round my wrist even when I got help. I would say I have average to skinny wrists and I even checked to make sure I hadn't purchased a child's watch by mistake. Luckily my lovely jewellery maker friend has added some links so I can now wear and enjoy it (although 1 stone fell out shortly after purchase)
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