Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Gorgeous watch but went rusty on the strap
I absolutely love this watch but sadly will have to return it. I wore the watch on holiday on an evening only and one half of the strap went rusty underneath and turned my wrist green! I wondered if it was a reaction to my skin but only one half of it rusted. I love the watch so much I have ordered another so that I'm not disappointed if the store have sold out. Hopefully it is a one-off manufacturing problem and my new one will be ok as it looks so expensive and elegant on the wrist and I love wearing it. I would recommend though and hope others don't have this problem.
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