Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Good quality shirt
Beautiful shirt, good quality material, excellent fit and generous length - great for really tall men
This is a comfortable shirt at a good value price - I really cannot find anything to criticise about it
Excellent white shirt
Very impressed with quality and liked the self stripe
Not as described
Come on Debenhams!
I too had the same problem as previous reviewer. Thought I was buying a plain white shirt but it had a slight stripe pattern in it. Won't buy again until you describe things properly, must be costing you a fortune in delivery and returns.
poor product description
The item was billed as a white cotton long sleeved shirt and the photo looked like that. However when the product came it wasn't plain it had a stripe in it. I returned and got a replacement. That was the same. The decription should have said it had a stripe in the fabric - then I wouldn't have tried to purchase it.
New sizing a disaster
All was well, until a sticker appeared on the shirt packaging boasting about a new improved fit. Not for me it wasn't. The sleeves are now too short to be comfortable. Annoyingly so.
I'm now in the Extra Long sleeve and body category, which is far less rosey place to be. Not that I want such a colour, but a choice of more than white or black would be nice. How difficult can it be to offer the full range of colours/patterns? Very disappointing.
Why not try
Subscribe to our newsletter for the latest offers and promotions.