Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Quality item - highly recommended
I ordered this for in-store collection, as usual I had absolutely no problems or negative comments in regard to the process. I wasn't in a rush for the shirt but it didn't take long for the item to arrive.
The item is fantastic, very bold blue colours and a great colour. The shirt has been washed since wearing and no fading at all with all shirt structure still in tact.
The shirt is slightly (ever so) on the large size, I'd recommend going down 1/4 - 1/2 an inch if available.
I will continue to buy the branded Debenhams shirts, in particular, Osborne
This is my first Osborne shirt and will not be my last. Great fit, feels, wears and looks good throughout the day.
I got a bit of a shock though the first time I have seen a shirt with collar bones for many years, however comes with a spare set.
The only criticism for me is no chest pocket, I wear shirt sleeves at work and need to carry a pen.
Great shirt will buy another.
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