Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Wonderfully soft leather
An excellent product, comfortable with the added benefit of cushioned soles
it was the first time I bought a product from Debenhams on-line and collect in store and it proved to be a good experience.
I have never bought shoes in this way and I was the first to say go and try it on , however I could not find this particular item in store.
I ordered the boot and was given the option of collection and date for collection.
The item arrived on the date I selected and the sales assistant at the Oxford street branch was very helpful and friendly.
The item is very comfortable, good price.
I recommend it.
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