Subject to exceptions, Debenhams is happy to exchange or refund your purchase within 28 days of delivery. Please check here for more details on our returns policy and exceptions.
Rated 3.5 out of 5Â by 2
Rated 4 out of 5Â by Con5piracy Nice Shoes
Generally a really comfortable and nice looking shoe. Only down side is the heel is quite sharp so you may want to get some heel grips/cushions.
Rated 3 out of 5Â by Rand Nice design: leather was scratched badly in one of the shoes
Good design and color. Comfortable. Bit slippery on wet surfaces. Therefore careful on wet tiles.
I ordered online and and collected from the local Debenhams store. When I opened the pack in the store there was a clearly visible scratch in one of the shoes. I looked for exchange however, the design was not available in the local store. Hence I took the pair home. Would not have bought a pair of shoes with scratched leather if I were to buy it in store.
Debenhams should make sure that the quality and condition of the products delivered for online orders are vigorously checked before they loose online customer's trust.
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