Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
These boots looked like good value in the sale.
Arrived in good time. Stitching was coming undone. Returned for refund. Disappointed.
brown leather lace up boots
a little confused when first pair arrived and they were tan, reordered next pair came box said tan but they were in fact brown. This was the colour I had requested. Therefore kept the boots, found them to be very comfy, not sure what to make of zip and laces, but I must say zip doesn't show up that much as on inner side of ankle. Price was very good as they were on offer. They look good with casual clothes and smart. So I would recommend them.
Great boot, looks good
Bought these boots for my 17yr old son and he thinks they are fantastic. They are well made, sturdy and look good on. The side zip is great for quickly getting the boots on and off. Would definitely recommend.
Loved these boots but they were really small so sent them back for the bigger size
The title 'Brown leather lace up boots' does not fully describe the boot.
There is a whopper of a zip up the inner side. The illustrations do not draw attention to this, rather they disguise the fact.
That said the boots are comfortable and look fine #apart from the zip#.
Disappointed with the inaccurate text.
Not what they seem!
I bought these and took one look and they are going straight back! I think it is outrageous there a major detail hidden in the photos and not described in the details. It says they are fastened by 'dark brown laces' they are NOT THEY HAVE A WHOPPING GREAT ZIP FASTENER AND LOOK LIKE SOMETHING YOU WOULD BUY FOR A CJHILD.
I am so annoyed at wasting my time.
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