Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I bought these shoes recently for my wedding day. As I was unsure of the sizes etc I bought one pair first to check them out. With the hope that I would go back and buy three more pairs for my full wedding party. That would have been four pairs altogether. I received my pair was and was extremely happy with them. However once I went back to order the other three pair a few days later the price of the shoes had doubled. I was understandable shocked and disappointed that this had happened. And would have been expected to be told whenever this was going to happened.
My financee and I had recently been on the Belfast store and set up our wedding list in the shop. However this has left and extremely sour taste in my month and I'm not sure if we will keep it with yourselves.
I agree the service provided for ordering the shoes and the quick delivery was great. I was just very disappointed that they had doubled in price in the space of a few days.
Great value and very comfortable
These are very stylish and comfortable shoes - even on the first day of wearing them.
smart shoes and comfortable
Bought in SALE so great value and stylish shoes just what I was looking for.