Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
The shoes were on the large size. They are not massively stylish. The heel is quite high and felt hard underneath my foot. I decided to return them. Also purchased another Henley shoe which is also too big. I've never had Henley shoes before so I am guessing it's a common trait.
great for work, shame about the hassle
The shoes are great for work. Not exactly a fashion led purchase but these shoes will not damage my feet like pointed shoes.
Being size 12 is annoying as it means I have to buy online - I had a Â£40 voucher but the website would not let me do 2 types of payment! grr
Very speedy delivery. These were for my sons christmas and he said they were so comfy. He has bad feet and finds it difficult to get shoes for his work.
Most comfortable shoes ever worn
I originally bought a pair of these for my son for school who recommended them for his dad, so I bought these shoes for my husband who normally only wears open backed shoes as he is very difficult to please when it comes to fitted shoes and needs to wear them all day.... he said these were the best shoes he has ever worn and that they were comfortable from the minute he put them on! Phew!
I bought these on the strength of the other reviews for this product and I wasn't disappointed. Nicely styled shoe and very comfortable I am pleased I bought them.
Comfortable Formal Shoes!
For someone with wide feet and very heavy footed, these are a blessing. I am on my feet all day and finally there is some comfortable formal shoes.
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