Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I bought this for my partner after reading the reviews. The shoes do look good and are good value for money, but the sizing was off. Way too big and rather shiny. I had to return it.
Value for money
Great fit. Very comfortable
product description matched the actual product, actual size delivered, frequent update on the progress of the order and efficient delivery system
Smart & Comfortable
Excellent quality and value. These look very smart, with the glossy finish. Very comfortable from the first time you put them on.
Despite not being a recognised Cobbler, these Jasper Conrans are ore than worth the investment. Comfortable and well made, I wore these shoes for the first time to a wedding and they were sublimely comfortable to wear and caused no problems!
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