Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Wide fit black '251' twin seam lace derby shoes
Unfortunately within two weeks of occasional use the tough leather started to hurt the top of my feet due to folds that were being created. Worst Loake shoes I have ever purchased.
I agree with the other reviewer that these shoes immediately fold causing bulges in the leather. This makes walking very uncomfortable and I've often had to pad the upper part of my socks to absorb the pressure. Shame as they look really nice and the reputation of Loakes hasn't been lived up to.
in my opinion the leather is possibly of poor quality. After only 12hrs of light use, the upper leather remained distorted, excessive creasing and large bulges, it may have nothing to do with the quality of leather,it may be due to a poor cut. The point is i am dissapointed. Please accept this comment in a constructive way. Remeber loake have been given a stamp of royal approvement which should be lived up to. Any future purchases will depends on Debenhams or Loake. kind regards, Customer..
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