Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
After a few problems with sizing, since my husband had to buy them 2 sizes smaller, and back and fro to Debenhams at last he got a pair to fit and he likes them.
Gel sole leaked
The gel sole in both shoes burst. The gel then turned black and was like chewing gum ruining both shoes and socks
Sale or Not
Brought a pair of these from my local Debenhams, were not in the sale, but like them and brought them, they only had one pair in, so a few days later l ordered on line, again not in the sale, delivery was fast and goods were fine, a few days later, then Debenhams decided to put them in the sale online, so l had to order more to get a saving, just wish they were in the sale at the beginning, but hey ho
Smart and comfortable, felt good as soon as I put them on
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