Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Designer tan 'conifer' chunky brogue shoes
Ordered these shoes as I wanted a harder wearing shoe with a thicker sole. The overall quality is superb and they look very stylish with either with jeans or a smarter outfit. The fit is good despite me being a large size 12. Extremely happy with these shoes!
Stylish looking shoe ,wearing in needed to soften up but now really comfortable
i love the shoes they look very smart with jeans
Very uncomfortable & heavy!
There is no doubt these shoes are made to last but the downside is they are made of heavy materials - this made the shoes very uncomfortable with the leather digging in around your ankle. Could not take the risk of keeping them in case they never improved over time.
On a plus side the style, grips & colour was very nice but let down by the overall construction!
Got my New shoes on
Modern design and very comfotable. Shoes for all occassions whether formal or smart casual. They look fantastic with turned up blue jeans.
Buying Shoes Online
Once you have found an online store that supplies exactley what they say they will, in the specified time and at a price and quality then why look elsewhere. I have found this with Debenhams and in particular John Rocha shoes. Im onto my fourth pair, three purchased online and so far so good. In fact better than that Im delighted. I hate buy shoes in a store and this way you can buy and if you are not happy return. I am happy and it suits me.
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