Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
good solid shoe
The shoes are very good quality and above all are extremely comfortable. On first wearing them, I forgot they were brand new shoes.
Nice shoe but too big
This was a really nice shoe but was very big. Ordered for son's christmas in 11 as all his shoes/trainers/sportswear are that size but these were massive. Would have ordered a smaler size but when I phoned I couldn't have them at same price as offer was over and for a growing boy not worth paying full price.
This is the second pair of Base shoes I have bought, I was going to buy a pair the same as the first but they had sold out, these are equally well made and comfortable
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