Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
I am a size 12 and bought a size 12. These are more like 11's and not for wide feet. Go one Size higher if possible
Went by other reviewers, but quite disappointed
First time I went for these pointy shaped shoes. And they looked quite nice in the shop. When I looked at it under better light at home, the colour of each shoe differed. One had a shiny polish; the other was polished, but looked like a different colour.
Also one of the shoes was badly manufactured at the toe end. But the worst thing about the shoes is how uncomfortable they feel. I had exchanged my first purchase for a size larger. But still can't believe how much it hurts. One shoe hurts more than the other, as shoes were not made similar enough.
And now I've worn them outside, Debenhams will not take these back. Feels like I just threw money straight in the bin. Never had a formal shoe this bad in my whole life.
Like the style and insoles are super comfy.
Was a bit wary of buying these as I never usually go for pointy style shoes but these are actually perfect. Great for work, especially since I'm on my feet all day as a teacher, really comfortable.
Bought these shoes for graduation & then work. Very comfortable & stylish, would recommend these.
Purchased these shoes. Nice fit, comfortable sole, and nice on the eye.
these shoes are very light weight and comfortable
ideal for going out or work
look as good as in picture very pleased with purchase
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