Debenhams is happy to exchange or refund your purchase within 28 days providing the goods are in a fully resaleable condition (including tags) and not within the exclusion policy*. This policy does not affect your statutory rights. You can return unwanted items either by visiting your local store (the fastest way to get a refund), by arranging a courier collection or returning by post. Exclusions apply to selected products. For instructions on how to return products and information on Debenhams refund policy visit the returns and refunds section of the website.
Nice shoes but they sent me torn, poorly finished shoes! A quick check for quality before dispatching the shoes is not too much to ask for! Didn't even bother trying them on!
Poor condition and returned item!
These shoes arrived in a very poor state. Both shoes were full of glue and torn at the front and also scuffed on top. My partner didnt even try them on. They were back in the box and returned a day later!
feature include: Nice styling, robust and comfortable sole, strong well stitched leather upper.
These boots are probably the best henly's I have bought considering the price, they are comfortable and sturdy with clean stylish lines. I would recommend them.
Bought these boots to replace another pair of Henleys I had before. They are good for the price but the previous pair I had were better you can see where they have tried to cost save. The rim at the top of the shoe are a bit sharp and can chafe under the ankle a bit and there is the 'air soft' heel support stuck on the heel section which can be a bit uncomfortable. A little pull tab on the back to help get your foot in the shoe would also have been useful. I'm hoping with a bit of wear and breaking them in they'll be ok. Overall for the price they're ok but wish they kept with the previous style.
Great looking boots
Bought these boots for my husband. He says they are very comfortable and practical for work. Sizing is spot on.
Well made and comfortable!